Terms of Use for Casino App Terms and Conditions

1 General Terms & Conditions

These terms and conditions constitute a legal agreement between Casino App and all its members. By using the Casino App website or mobile app, you acknowledge that you have read, understood, and agreed to these terms.

Casino App is primarily an online entertainment gaming service. It offers a range of options including casino games, Live Casino, Sports Betting, and bingo. All services operate under a valid license, and transparency is our top priority.

These terms and conditions have been written in English for the convenience of our members. In the event of any dispute or ambiguity, Casino App's interpretation shall be considered final.

2 Account Registration and Use

To open an account with Casino App, you must provide accurate and complete information. Providing false or incorrect details may result in account termination and balance forfeiture at any time.

Registration requirements:

• Each individual may register a maximum of one account.
• The name, address, and mobile number provided during registration must be accurate and genuine.
• Your account is for your use only — sharing access with anyone else is not permitted.
• A copy of your National ID card or passport may be requested for identity verification.
• If your account contact details change, notify the support team immediately.

Account Security:

Keep your password entirely to yourself. Casino App will never ask for your password by phone or message. Anyone making such a request is attempting fraud — please report it to our support team.

If unusual activity is detected on your account, Casino App may temporarily lock it as a security measure. Completing identity verification will restore access.

3 Deposits and Withdrawals

Deposits on Casino App can be made via bKash, Nagad, and Rocket. All transactions are secure and encrypted. Deposits are generally credited to your account instantly.

Withdrawal Conditions:

• Identity verification must be completed before a withdrawal can be processed.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Withdrawals are generally processed back to the same payment method used for the deposit.
• Casino App reserves the right to carry out additional verification for any suspicious transactions.
• A maximum of 3 withdrawal requests can be made per day.

4 Bonuses & Promotions

Casino App regularly offers various bonuses and promotional deals. Each offer comes with its own terms, which are detailed alongside the offer. By claiming a bonus, you are considered to have accepted the terms of that offer.

General bonus rules:

• The welcome bonus can only be claimed once per account.
• A wagering requirement must be met before bonus funds can be withdrawn — typically 15–30 times the bonus amount.
• Bonuses are valid for a limited time only and will expire at the end of the set period.
• Different wagering rates may apply when using bonuses on casino games and Sports Betting.
• Casino App reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Attempting to claim bonuses using multiple accounts or false information will result in forfeiture of all bonuses.

5 Gaming Rules

All game outcomes on Casino App are determined by a Random Number Generator (RNG) or a live dealer. No result is predetermined, and neither Casino App nor its staff can influence any outcome.

General Gaming Rules:

• If a technical issue occurs during a game, that round may be declared void.
• Game rules and payout rates are available in the information section of each game.
• Sports Betting results are finalized based on verification from official sources.
• The dealer's decision is final in Live Casino games.
• Attempting to manipulate game outcomes using any software or device is strictly prohibited.

6 Prohibited Activities

Certain activities are strictly prohibited on Casino App. Violations may result in account termination, balance forfeiture, and legal action.

• Creating or operating multiple accounts.
• Registering with a false identity or using another person's details.
• Placing artificial bets with the intent to abuse the bonus system.
• Using automated bots or software to play games.
• Using the platform for money laundering or any form of illegal financial transactions.
• Cheating or colluding with other members.
• Attempting to hack or gain unauthorized access to Casino App's systems.

7 Data Protection and Privacy

Casino App takes your personal information seriously. We only collect the data necessary to provide our services and verify your identity. Your information is never sold to third parties.

For more details on data protection, please visit our Privacy Policy Visit the page to find detailed information on what data is collected and why, how it is stored, and what rights you have over your personal information.

8 Account Closure and Suspension

You can close your account at any time by contacting the Casino App support team. Please withdraw any remaining balance before closing your account.

When Casino App may close an account:

• Involvement in any prohibited activities.
• If it is proven that registration was completed using false information.
• Misuse of the bonus system.
• Accounts inactive for an extended period (over 12 months).
• Under the direction of a legal or regulatory authority.

As part of responsible gaming, you can request a temporary account suspension to take a break. To learn more about this feature, please contact us Responsible Gaming Visit the page.

9 Limitation of Liability

Casino App strives to maintain the highest quality of service, but our liability is limited in certain circumstances:

• Casino App is not responsible for game losses caused by loss of internet connection.
• We are not responsible for delays caused by third-party payment providers.
• We are not liable for any losses caused by issues with your device or software.
• You are responsible for any losses resulting from sharing your account credentials with others.

Casino App always aims to ensure maximum uptime. However, temporary service interruptions may occur due to maintenance or technical issues — members will be notified in advance.

10 Terms Update Policy

Casino App reserves the right to update these terms and conditions at any time. Members will be notified in advance of any major changes via email or in-app notification.

Continued use of Casino App after any changes to the terms will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

If you have any questions or concerns about a particular term, please contact the Casino App support team. We are always committed to open and transparent communication.